Returns

RETURNS

If you are dissatisfied with any Product for any reason, you can return it for a full refund. Our policy lasts 14 days. If 14 days has gone by since your purchase, unfortunately we cannot offer you a refund or exchange.

If you suffer a skin reaction of any kind while using a product, please contact us by phone on (053) 91 55966 or by email: info@zenbeautyandhairbar.ie

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 working days.

LATE OR MISSING REFUNDS (IF APPLICABLE)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you have done all of this and you still have not received your refund yet, please contact us at info@zenbeautyandhairbar.ie

To return your product, you should mail your product to: Zen Beauty & Hair Bar, 21 Mallin Street, Cornmarket , Wexford Y35KH93

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you are shipping an item over €75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.